Centre Information and Opening Times at Eldon Square

Planning your trip is a breeze. Simply check out these guides:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

9 am – 7 pm

9 am – 8 pm

9 am – 7 pm

11 am – 5 pm

For store-specific business hours, please access the links below.

Getting Here

Eldon Square
Percy Street, Newcastle Upon Tyne, NE1 7JB

Car

Metro

Bike

Train

Bus

Taxi

Parking

Free Wi-Fi
To help you stay connected on your trip, Eldon Square provides free Wi-Fi to all of its guests in the whole building. Simply select ‘Eldon Square Free Wi-Fi’ to get started.
Lockers
In the Eldon Square bus station, you may find the visitor lockers.
Accessibility
Eldon Square has accessible toilets, disabled parking, and changing facility.
Customer Service
Customer Service Desks near Grey’s Quarter will be temporarily closed. However, Customer Service Desks near Fenwick and Apple will remain open to all shoppers. If you have a query while in the centre, please just ask a member of staff on the mall who will be happy to help!

Eldon Square Multi-Storey
Total car spaces: 497
Disabled spaces: 32
Parent & child spaces: 0
Height restrictions: 6ft 6in / 1.98m
Eldon Garden Car Park
Total car spaces: 445
Disabled spaces: 23
Parent & child spaces: 0
Height restrictions: 6ft 6in / 1.98m
Disabled parking spaces
Disabled spaces are available in nearby car parks for disabled shoppers

Parent and baby rooms
When a nappy needs changing or a toddler needs taming, the centre’s parent and baby rooms are on hand
Highchairs
Meal times are never easy when out with children, so restaurants have plenty of high chairs available for free.

Amazon Lockers
Amazon Lockers are self-service kiosks where you can receive or return your Amazon.co.uk parcels. You can select a locker location and collect or drop off your parcel at a time that’s convenient for you.
Collect +
Buy online and pick it up in the centre

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Gift Cards are redeemable in various shops, eateries, and entertainment venues inside the centre.