Intu Broadmarsh used to provide a unique shopping experience with over 60 retail stores, food courts, and entertainment venues, including tours of historic caves. The centre was known for its diverse selection of shops, ranging from high-street brands to unique independent businesses. The shopping mall is no longer managed by Intu since 2020.
Currently, Broadmarsh Centre is closed and partly demolished but is set to undergo major development work to enhance the area and attract even more visitors.